Ka'an pet hotel

Pet Boarding / Daycare

Dog hotel and daycare.

Serves
Tulum

Community reports

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2 reports
2.5 avg
1 recommend1 would not recommendLatest report: Jan 21, 2024
Jan 21, 2024

We had and amazing experience at Ka'an Pet hotel, my dogs (we have 3) had a fantastic day at the hotel, all the staff was incredibly helpful. Highly recommend and will definitely return.

Why: Great service and my dogs were happy.

Payment: Payment Time of Service

Would recommend
Jan 1, 2024

I have 2 Rottweilers, I took them there as puppies around March 2023 and stopped going because the vet they had. I tried again in December 2023, they stayed 1 night and both came back with diarrhea, the female had a skin infection “pioderma” and the male was coughing very bad, first I thought it was dog’s flu, took him to the vet twice and we realized they have hurt his trachea by pulling his chain the wrong way. I told them when I picked them up why they had ropes and the staff is not qualified to handle large breed dogs. They’re not aggressive and respond to commands, no need to pull them like that.

Why: Not for large breed dogs, it’s dangerous for them and other dogs, also it’s too dirty, there’s better places.

Payment: Payment Time of Service

Would not recommend